Your money, properly protected

Thousands of people like you move millions using every second, and over 100,000 new customers join us every week. Our promise is to protect every cent, dollar and peso with cutting-edge tech and anytime customer support.

Rock-solid technology

Super smart have built our industry-leading security systems from scratch over the last 12 years.

People who care, 24/7

With over 1,000 anti-fraud specialists, and real human help available every minute, we’re on hand when you’ve got questions.

Your money, not ours

Your money is safeguarded, and held completely separate from ours, so it’s available to you all the time.

Full stack security

Security is central to all our infrastructure. We have teams of engineers enhancing our systems, using cutting-edge machine learning to bolster Wise against crooks and criminals.

Always on hand

Our customer support teams are at the end of the phone — or email, or chat. They’re available to answer your questions 24/7 in English, and we support 14 other languages too.

Email

Live Chat

Phone

Regulated, just like you’d expect

Wise has 65+ licences worldwide. Everywhere we work, we are regulated by the local authorities, so we always keep your money by the book.

See our licences

Safeguarded from the start

From the moment your money enters our system it’s safeguarded. That means it’s held with major names like Barclays and JP Morgan Chase, and we’ll never use it to run our business — that’s regulation.

How we store your money

A best-in-class account

Your face is your money’s password with the Wise app. Over 30 million all-time downloads.

Two-step authentication

Verifying it’s you, from creating an account to making a payment.

Biometrics and encryption

Using your phone’s in-built tech to boost your protection.

Customisable controls

Hide your balances, location permissions and auto log-out.

Spend with peace of mind

Wise cards come with built-in barriers to keep a padlock on your money.

Real time notifications

Know exactly what you’ve spent and when.

Digital cards

Generate unique card details for payments anywhere.

Freeze your card

Card lost or stolen? Freeze it instantly so it can’t be used.

1,000s of fraud  specialists  working  night-and-day

We double down on fraud with always-on automatic monitoring and dedicated  security teams to look after your money.

Every day we run 7 million checks to stop thieves. That’s 80 checks every second.

FAQ